challenge

The IRS planned to implement critical new releases to their Modernized e-File (MeF) platform for filing tax returns. They were also being tasked with enforcing portions of the Affordable Care Act (ACA) — and together, the projects threatened to overdraw their already limited reserves of skilled tech talent. Deeply concerned about their capacity to deliver, the IRS reached out to the experts at Randstad Federal for support.

solution

The team from Randstad audited existing capabilities and conducted a deep-dive needs assessment to align on priorities. We next tapped into our nationwide talent network to source professionals with deep technical expertise across a host of highly specialized areas including:

  • information processing
  • IT infrastructure and systems
  • telecommunications services
  • operations support
  • security

outcome

The Randstad Federal team delivered a slate of hard-to-find talent with highly specialized skill sets on a tight timeline, ensuring that operations-critical projects for the IRS remained on track.

Key outcomes from the engagement included:

  • augmenting the IRS’s existing workforce with 10-plus tech and IT experts
  • successfully sourcing candidates for a wide range of roles, including:
    - Java developers
    - Rational software configuration SMEs 
    - technical writers 
    - database developers 
    - DB2 DBAs 
    - mainframe developers 
    - quality analysts and testers
  • facilitating the continued development of projects forecast to net more than $1 billion in ROI for the IRS over a 20-year period